What if I am experiencing temporary payment difficulties?

22.04.2020

The corona crisis has paralysed a large number of companies and sectors, with serious financial consequences. We are happy to answer a few frequently asked questions about our services and payment terms. 

Can services be temporarily suspended?

That is an option. Contact us and together we can determine which services you can do without for the time being. In your Customer Zone you can also suspend cards that are not in use. We can also formulate a customised solution if certain subsidiaries are using less data.
 

Is it possible to adjust my payments?

We are aware it can be difficult to meet your payment obligations when there are less funds coming in. If this is the case for you, we will be happy to make alternative arrangements. 

 

Would you like to adjust your services or payment terms due to the impact of the corona crisis? Contact your account manager. Together we will find a solution tailored to your needs.

Interested in our offer?

Would you like a commercial appointment? A consultant will call you back.