DS Engineering: “When close cooperation is required”

We are often out on site. We need to be able to work there and be 100% contactable at all times.

Harry De Smet

 

DS Engineering intends to offer its customers far more than a reliable stability study. “We take an advanced, professional and customer-focused global approach to business,” says Harry De Smet, Managing Director and Engineer. This engineering firm works with the architects, delivering feedback to the customers on an ongoing basis and ensures optimal site inspection and management. “The best telecoms methods are vital to our work in this respect.”

 

The challenge

Intensive collaboration with customers and partners alike

DS Engineering is responsible for all building stability studies. They deal with both new build and renovation projects for residential, industrial and public developments. “Thanks to our established external partners, we are able to offer our customers a whole range of other services such as security coordination and PEB reports,” says Harry De Smet. “All our workers are in close daily collaboration with customers and partners alike. Consequently, a reliable, high-speed mobile network is worth its weight in gold to us.”


 

The solution

Working as efficiently as possible

“One of our key strengths is the way we collaborate with architects. And not just from a design point of view. We work together to create the most effective and cost-effective working methods.” This principle applies equally to DS Engineering’s internal structure. “Orange was the company that offered us the best quality and value for money. And with 4G, our efficiency has skyrocketed.” For example, 4G gives download speeds up to ten times higher than 3G. Whereas previously it took half an hour to send 1 GB, it now only takes eight minutes. “This is a major advantage when we know that we are going to be visiting sites all over the country. We really need to be able to count on a reliable email and phone system and know that we can quickly consult the documents and reports we need.”


 

The results

A complete customer-focused service

Architects, project managers, construction companies and property developers, public institutions, welfare authorities, local government bodies and private customers: DS Engineering has a wide range of customers all of whom may need help and information at any time. Not only that, but it must be completely reliable, whether they are in the office or out on site. With Orange 4G it has moved into the fast lane.

 

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