Insure your smartphone or tablet with Orange Business Insurance

Has your smartphone been stolen? Has your tablet stopped working? What can you do? Make sure you're covered with Orange mobile phone and tablet insurance! Your devices are covered at all times for theft, breakage, malfunction and much more!

Orange covers your smartphone based on your phone number, and your tablet on the basis of its serial number. Got a new smartphone? You don't need to send us your new IMEI number, you're covered via your phone number!


How do I sign up for Orange Business Insurance?

You can activate this option very easily by calling 5995.


How do I make a claim?

File your claim online, or call 078/15.05.23, or send an email to

In case of theft, an official statement indicating the brand, model, and serial number (for tablets) must be provided.

Once the application has been accepted, a replacement device will be sent to you on the working day following receipt of the duly completed statement.

Are you lost?

This page is dedicated to companies. If you are a residential customer, please go to the Orange site destined to residentials.


Orange voor particulieren Orange pour particuliers


Answer not found? Please contact us

In Belgium

From an Orange phone

5995Numero gratuit

From another phone

0800 95 96 2local rate

In roaming

For all phones

+32 2 745 95 00local rate

Administrative questions

From Monday to Saturday: 8am › 8pm


Technical questions

From Monday to Sunday: 8am › 8pm