How to cancel the contract with Orange?

Cancelling can be done in the following ways:

  • by telephone (in exceptional cases):
    • Shape Surf Extra Card
    • Duo
    • in case of a death
    • if you wish to cancel less than 20% of your fleet
  • by letter (no need to send a registered letter)
  • Via the contact form

 

Attention: if you wish to transfer a number to a different operator, the request must be submitted to the other operator.




Are you lost?

This page is dedicated to companies. If you are a residential customer, please go to the Orange site destined to residentials.

 

Orange voor particulieren Orange pour particuliers

 

Answer not found? Please contact us

In Belgium

From an Orange phone

5995Numero gratuit

From another phone

0800 95 96 2local rate


In roaming

For all phones

+32 2 745 95 00local rate

Administrative questions

From Monday to Saturday: 8am › 8pm

 

Technical questions

From Monday to Sunday: 8am › 8pm