You can pay your bills in various ways
by bank transfer
Please use the information included with the invoice as well as the VCS payment identification number.
by credit card
You can make a single credit card payment for an amount by calling customer service at 5995
by direct debit from your credit card
- by automatic bank order.
Click here to get the SEPA document.
If, when you arrange your subscription, you choose direct debit
your bank will need 6 weeks to approve, open and confirm this direct debit in favour of Orange.
If your bills have a transfer form attached, you must make the payment yourself. This means that your direct debit has not yet been activated.
If your bank refuses the direct debit
We will then ask you to settle your bill by bank transfer, not forgetting to quote the twelve digits correctly. Our account number is 210-0233599-75 (IBAN BE05 210-0233599-75, BIC (Swift Code) GE BA BE BB).
Note: a transfer order is not a proof of payment but a bank statement does fulfill this function.
Do not hesitate to contact our Customer Services if you cannot pay your bill immediately. We will agree on a solution that suits you while avoiding any reminder costs.
If your automatic bank order did not go through
Contact your bank to find out why. However, please pay your invoice as soon as possible using another payment method.
You’ll find the structured payment message:
- On the first page of your invoice, under the text “Total invoice amount”.
- In the first tab “Invoice” of your Xls invoice, below the total amount to pay.