Your smartphone repaired, quicker and easier


With Easy Repair, Orange offers an established online repair service for smartphones and tablets. We repair your devices without inconveniencing your employees.

In many companies, smartphones and tablets have become a standard, indispensable extension of the office or the work floor. A broken company device often causes significant inconvenience for your employee. With Easy Repair, Orange offers an established online repair service. Fast repairs and the delivery of a replacement device mean employees can just keep working.


Hassle-free repairs

Suppose one of your employees has a faulty company device. At Orange, you can have your devices repaired with minimal impact on your staff or your business. This service extends not just to tablets, smartphones and accessories bought from Orange; we also repair other devices.

With Easy Repair, everything is transparent. Collection and delivery are included in the repair costs. You decide when and where the device is collected, so your employees don’t waste time dropping it off at a physical shop. Do you need a replacement? Orange will supply a device that you can use for as long as it takes to repair yours.

If the repair falls within the warranty period, it is included in the service costs and you don’t have to pay a thing. If the warranty has expired, you will receive a quote in advance to avoid any unpleasant surprises. Once your repaired device is returned, you benefit from a three-month warranty period. In other words, you save money, as you don’t have to buy a new or replacement device.

Other telecom providers require you to hand in your faulty device at a physical shop. Orange is different: we offer hassle-free repairs.


Ultra-fast repairs

Because even good service can always be better, we decided to upgrade Easy Repair. The app now works more smoothly and simply, so requesting repairs takes less time. The repair process itself has also been optimised: with new agreements with our partner in place, your device is repaired even more smoothly.

And to remove the last of those nagging worries, we recently added the fast-track option. For 8.27 € (ex VAT), we guarantee repair within three working days (transport included).


Do you want guarantees with your repairs? Discover the Easy Repair service.

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