Boarding Concept, loyal Orange customer


The Brussels company Boarding Concept, which specialises in print solutions, entrusted its telecom services to Orange. This loyal collaboration started from day one, 21 years ago.

Boarding Concept was founded in 2001 by Michel Darchambeau, who is now the general manager. At first, Boarding Concept printed business cards for self-employed professionals and companies. The entire ordering process took place online. Each customer’s user name and password were stored on the website so they could easily make adjustments with subsequent orders. Boarding Concept then expanded its offering with letterheads and envelopes. Over the years the range of services has continued to grow and the company now offers customers multiple printing options, on different materials and in a variety of formats.


Loyal partnership

Initially, Darchambeau had a mobile with a prepaid card and a “magic phone number that ended in 82.82.82”, he recalls. Ever since then, Boarding Concept has relied on Orange as its operator. Its activities have expanded in the meantime and a number of staff have joined over the years, especially in the commercial teams. That’s why the company opted for Shape & Fix for its telephone and internet, both fixed and mobile. 

“That total telecom solution gives us unlimited mobile calls and mobile surfing at an affordable price. Moreover, we can plan our expenses in advance and monitor the consumption of every employee,” Darchambeau explains.


A solution to every problem

The office staff have a powerful VDSL2 connection with a fixed IP address and 100 Mbps download and 200 Mbps upload speed. “Those speeds are ideal for downloading and sending large files quickly and safely, which is no luxury, especially for graphic documents,” Darchambeau continues. The offer also includes two analogue lines. Even on the go, their staff can call under the best conditions thanks to the extensive mobile network of Orange.



“Telecom is absolutely crucial to an SME like ours,” says Darchambeau. “As a loyal Orange customer we can rely on their business partner AS Mobility to take care of all our telecom needs, leaving us free to concentrate on our core business.”


Are you looking for an all-round telecoms package for your SME? Discover Shape&Fix our all-in-one solution.

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