How do I configure my voicemail?

Voice Mail is activated automatically for your telephone number. To configure the service call 5555 and follow the instructions.

Missed call? Call 5555 from your mobile.

Are you calling from a different mobile? No problem:

  • Are you in Belgium? Then call 0495 95 55 50.
  • Are you calling from a mobile abroad? Call +32 495 95 55 50.
  • Are you calling from a landline abroad? Replace the + with the international access code (usually that’s 00).

 

Pro Voice Mail

With Pro Voice Mail you can receive even longer messages and save them for longer as well. You can even record a longer greeting.

 

Overview

 

Voice Mail

Pro Voice Mail

Storage duration for new messages

2 weeks

4 weeks

Maximum message duration

3 minutes

5 minutes

Storage duration for old messages

1 week

2 weeks

Maximum duration of the greeting

15 seconds

30 seconds

Storage capacity

15 messages

40 messages

Compatible rate plans

Free in all rate plans

Free in Shape, Mobile Business, One Office Voice Pack, One Office Full Pack

 

Visual Voice Mail

Visual Voice Mail makes it even easier to listen to your voicemail messages on your iPhone and Android.

  • You no longer need to call your Voice Mail to listen to your messages. Recorded messages are sent directly to your device as sound recordings.
  • Choose which message you want to listen to by selecting it from the list.
  • Listen to your messages at your own pace using advanced functionalities such as rewind, pause and fast forward.
  • Possibility to record your own greeting on your phone.
  • The name and number of the caller who left a message is displayed.
  • Add a contact to your contact list.
  • Store voicemail messages in your phone’s memory or on a memory card.

 

To activate Visual Voice Mail call #129# and select option 1 (activation of Visual Voice Mail will be confirmed via text message).

To deactivate Visual Voice Mail call #129# and select option 2.

Visual Voice Mail is compatible with all iPhones as of iOS 7.0 or Android 8.1.




Are you lost?

This page is dedicated to companies. If you are a residential customer, please go to the Orange site destined to residentials.

 

Orange voor particulieren Orange pour particuliers

 

Answer not found? Please contact us

In Belgium

From an Orange phone

5995Numero gratuit

From another phone

0800 95 96 2local rate


In roaming

For all phones

+32 2 745 95 00local rate

Administrative questions

From Monday to Saturday: 8am › 8pm

 

Technical questions

From Monday to Sunday: 8am › 8pm