Hulp & Support I want to order a device

I want to order a mobile device that is not in the catalogue

You can only order the mobile devices from this list. If you really want a different device, you can always contact your dedicated sales representative or go to an Orange point of sale.

 

Can I order a mobile device that is not in stock?

 

It is possible to order a mobile device or accessory that is not in stock, but the delivery period will be longer.

 

 

How is payment made for orders of mobile devices?

Payment is not required at the time of order. You will receive an invoice for the mobile devices.

 

I did not receive my order of mobile devices/ SIM card, who should I contact?

 

If you haven´t received your mobile device or your SIM card, please call Customer Service and provide the order number that is given in the title of your order´s confirmation e-mail.