Calling and texting over 4G (VoLTE/SMS over IP)
A. VoLTE in Belgium
VoLTE stands for Voice over LTE, i.e. 4G calling. You can automatically benefit from VoLTE technology if you have a compatible smartphone and rate plan give you automatic access to this technology. List of compatible rate plans: Shape formulas ranging from Shape Basic to Shape Traveller, Shape Corporate and all other rate plans with 4G are compatible.
◾ On an iOS device iOS 12.1.1 or higher and the latest provider settings must be installed.
◾ On an Android device: The latest software update must be installed on your device.
The service is activated automatically.
Compatible VoLTE devices in Belgium
The vast majority of smartphones that have been launched since 2017 support these types of calls.
Apple iPhone (iOS):
4G calling is natively enabled on all iPhones from the iPhone 5S.
Huawei (Android):
4G calling works natively on Huawei smartphones from the P20, Sold in Belgium since 2018.
Fairphone (Android):
4G calling works natively on the Fairphone 3 and 3+, Sold in Belgium since 2020.
Samsung (Android):
4G calling works natively on Samsung smartphones, Sold in Belgium since 2017.
Xiaomi/Oppo (Android):
4G calling works natively on Xiaomi smartphones, Sold in Belgium since 2019.
Orange (Android):
Models that support 4G calling are: Orange Rise 54, Orange Dive 72, Orange Dive 73.
B. VoLTE roaming
To be able to use VoLTE (Voice over LTE/4G calling) internationally, the same Orange tariff plans with 4G as mentioned above for VoLTE use in Belgium are sufficient.
Only the more recent Android devices, around 2 years old, support VoLTE roaming. For iOS (Apple devices) several older devices are also compatible with the VoLTE Roaming function.
Most of the 4G devices we sell in our Orange stores and e-shop are compatible with VoLTE roaming.
You can check in which countries VoLTE roaming is currently rolled out on the VoLTE roaming FAQ page. There, you can also read how to activate the VoLTE roaming function.
Compatible VoLTE roaming devices
Overview of the devices with the VoLTE & SMS over IP roaming feature
Apple
- The VoLTE roaming feature is included as of the iOS 15 update (since Sep 2021)
- The SMSoIP roaming feature is included as of the iOS 15.2 update (since Dec 2021)
- Models with the VoLTE&SMSoIP roaming feature:
- iPhone SE (2016), iPhone 7, iPhone 8, iPhone X, iPhone XS, iPhone XR, iPhone 11, iPhone SE (2020), iPhone 12, iPhone 13
Samsung
- The SMSoIP+VoLTE roaming feature is available from S10, S10+, S10E (G970F & G975F) and higher models
Oppo, Xiaomi
- The SMSoIP+VoLTE roaming feature is available on all models less than 2 years old
