How to subscribe to the Fixed Phone option?

Fixed Phone is only available for Shape & Fix Basic customers (combination of mobile + internet + TV by Orange) with a fixed line. We only deliver the service, without the fixed device as such.

There are two options:

  1. You already have a Shape & Fix Basic subscription: The adapter and the installation guide are sent by regular mail. Installation of the service is very simple. Would you prefer a technician visit you at your home? The installation of the adapter costs €59. The technician will also check if the line works correctly.
  2. You don’t have a subscription yet: One of our installers will install the various devices at your home, including the adapter for the Fixed Phone option. He will also check if the line works correctly.

Can I subscribe to the Fixed Phone option without taking out a cable subscription?

No, Fixed Phone is an option of Shape & Fix basic. You have to subscribe to cable by Shape & Fix Basic to be able to activate this option.




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This page is dedicated to companies. If you are a residential customer, please go to the Orange site destined to residentials.

 

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In Belgium

From an Orange phone

5995Numero gratuit

From another phone

0800 95 96 2local rate


In roaming

For all phones

+32 2 745 95 00local rate

Administrative questions

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Technical questions

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