How do I block a telephone number?
It is not possible to block numbers on our network.
However, you can block contacts via the settings on your mobile. The exact procedure depends on your device.
You can reach Business Support at 5995 with an Orange number (free) or at 0800 95 96 2 with a non-Orange number (free).
Would you like to block premium numbers?
Are you calling an 090x or 070 number? These are services that are not offered by Orange but by external partners who grant you access and set their own price for these calls.
How do you block these services?
To avoid unpleasant surprises Blocking Solutions blocks access to the services of your choice, free of charge:
- Sending and receiving premium SMS and MMS messages linked to games on TV (61xx numbers).
- Sending and receiving premium SMS and MMS messages linked to leisure activities, games, logos and ringtones (5xxx/6xxx numbers and 9500 through 9999).
- Sending and receiving all premium SMS and MMS messages (except 1xxx and 8xxx).
- Sending and receiving premium SMS and MMS messages (except 1xxx and 8xxx as well as 2xxx/3xxx/4xxx linked to parking facilities in some municipalities, etc.).
- All calls to premium 090 numbers.
- Sending and receiving all premium SMS and MMS messages with +18 content.
- Access to the +18 section of Orange’s mobile portal.
This service is free. Feel free to contact us to activate this service.
Orange, Proximus and Base have established a code of conduct for the management of multimedia services by third parties. This code stipulates you can unsubscribe from a service at any given time by sending the word ‘STOP’ to the abbreviated number in question.
Call 5995 to block a service. Please note that blocking such a number prevents mobile payment of your bus, tram and parking tickets as well as other services.
Important: The Ethics Commission for Telecommunications monitors the proper use of premium numbers (e.g. 0900 or 070 numbers and text messages to a 4-digit number starting with 3, 4, 7 or 9). The Ethics Commission investigates on its own initiative or in response to complaints lodged for non-compliance with the Ethics Code for Telecommunications. Complaints can be submitted to the Ethics Commission secretariat (Ellipse Building - Building C - Koning Albert II laan 35 - 1030 Brussels). The complaint is presented to the Ethics Commission if the problem could not be solved through mediation of the operator. The Ethics Commission can also look into a complaint lodged with the Office of the Ombudsman for Telecommunications if the mediation of the Office of the Ombudsman for Telecommunications failed to yield a satisfying result for the plaintiff. More information on the Ethics Commission and its activities
Click here for more details on the Ethics Commission and its activities
