Unified communication solutions

Our flexible tools for efficient collaboration

It´s no secret that the work world is constantly evolving. Hybrid work environment, digital transformation and multiplication of communication tools are at the heart of this revolution. Want your business to be accompanied in this digital transition? Discover our communication optimisation solutions.

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Trends

Towards greater flexibility

The trends in terms of evolution of the work world in recent years are clear. Employees require greater flexibility with regard to their workplace, which necessitates a certain adaptability of the communication tools that are used, notably during sharing moments such as meetings

This is also true for your customers, who are in contact with your company via increasing numbers of different channels (by telephone, via chat, e-mail, forms, etc.).

That is why customer-oriented organisations choose an omni-channel approach, which better fosters customer loyalty.

Then how to collaborate and communicate efficiently in this increasingly digitalised work environment?

4,5

The number of different points of contact via which a customer interacts with your company

Our solutions

Our 3 types of solutions in detail:

Public cloud

  • « All-in-one » telephony solutions hosted and managed directly by Orange
  • Scalable:
    from the basic needs of a telephone exchange to the advanced functions of a call centre
  • Integration with MS Teams and your business tools

Dedicated communications management

  • Dedicated voice platform (multi-vendor/hosted or on-site)
  • Integrated collaboration suite or integration of MS Teams
  • Mobile integration and SIP Trunking
  • Omni-channel contact centre

Collaboration optimisation

  • Collaboration tools (Microsoft Teams, Cisco Webex)
  • Conference and meeting room equipment (cameras, sound, screens, etc.)
  • Content sharing and digitalisation (document digitisation, document flow automation, etc.)
Parter Sharp
Parter Microsoft Teams
Parter Cisco
Parter Unify
Parter Mitel
Parter Poly
Orange Cloud telephony
Our value statement

Why choose Orange for your UC&C solution?

Multi-supplier approach

Possessing a portfolio of solutions coming from different leading suppliers on the market, we offer you a solution that best corresponds to the needs of your company.

Expertise

You benefit from the support of a team of certified experts in Telco and UC&C solutions

Single counter

The optimisation of your UC&C environment goes hand in hand with your connectivity solution. Our approach offers you the best of both worlds.

White paper

Want to learn more about the challenges associated with the digital transition of the workplace?

Discover how to transform your company into a digital workplace in complete security while fulfilling the expectations of your employees.

This white paper gives you an overview of the impacts on your company and offers you recommendations for successfully transitioning to the "new work world".

Download the white paper

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