Trends Towards greater flexibility
The trends in terms of evolution of the work world in recent years are clear. Employees require greater flexibility with regard to their workplace, which necessitates a certain adaptability of the communication tools that are used, notably during sharing moments such as meetings
This is also true for your customers, who are in contact with your company via increasing numbers of different channels (by telephone, via chat, e-mail, forms, etc.).
That is why customer-oriented organisations choose an omni-channel approach, which better fosters customer loyalty.
Then how to collaborate and communicate efficiently in this increasingly digitalised work environment?
4,5
The number of different points of contact via which a customer interacts with your company
Customised We optimise your business communications in accordance with your needs:
We adapt your communication solutions to perfectly meet your professional requirements.
Discussing
solutions - customised or in the cloud - for telephone switchboards or contact centre
Sharing
solutions to integrate and unify your digital tools and your means of communication (CRM or omni-channel integration), digital sharing tools (smartboards, etc.)
Meeting
specific solutions for collaboration or video-conferencing, as well as digital equipment for meeting rooms
For every type of need, we use technologies from several different suppliers in order to provide you with a solution that integrates perfectly into your existing environment.
Our solutions Our 3 types of solutions in detail:
Public cloud
Dedicated communications management
Collaboration optimisation
ACEG They put their trust in us
Their challenge? Be as accessible as possible for their customers.
Our solution? A PBX and contact centre in the cloud, giving them total independence from their location: employees are always available, everywhere and at all times.
Customised collaboration We are proud to be chosen as partner
Our value statement Why choose Orange for your UC&C solution?
Multi-supplier approach
Possessing a portfolio of solutions coming from different leading suppliers on the market, we offer you a solution that best corresponds to the needs of your company.
Expertise
You benefit from the support of a team of certified experts in Telco and UC&C solutions
Single counter
The optimisation of your UC&C environment goes hand in hand with your connectivity solution. Our approach offers you the best of both worlds.
White paper Want to learn more about the challenges associated with the digital transition of the workplace?
Discover how to transform your company into a digital workplace in complete security while fulfilling the expectations of your employees.
This white paper gives you an overview of the impacts on your company and offers you recommendations for successfully transitioning to the "new work world".
Interested Get in touch with us
Would you like support in implementing your communication solutions?
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