How do I install Lookout Premium on my smartphone?

Your smartphone is a crucial part of both your professional and private life and as such it is a source of sensitive and confidential information. It is important to protect this information.

Lookout Premium is an application that you and your staff can use to protect your smartphone and privacy against such threats as malware, security breaches, phishing, etc. Thanks to functionalities such as Remote Lock and Remote Wipe interventions are even possible from a distance.

The app is user-friendly and treats your data with the utmost confidentiality.

Thanks to an exclusive partnership between Orange and Lookout the activation and use of the mobile app is included in our Shape Light, Shape Basic, Shape Plus, Shape Ultimate, Shape Intense and Shape Traveller subscriptions.

Every Shape user is entitled to install Lookout Personal Premium on max. 5 devices.


Activating Lookout Premium on your smartphone

You can install the Lookout app on your smartphone via My Orange. Following installation the Lookout Premium version is activated automatically. Your smartphone is now protected against a variety of outside threats.

1. Click on ‘Other Apps and services’

Lookout Premium

2. Click on ‘Open’

Lookout Premium

3. Click on ‘Install Lookout Premium’

Lookout Premium



Downloading and use of the Lookout Personal Premium app is offered and included in the Shape Light, Shape Basic, Shape Plus, Shape Ultimate, Shape Intense and Shape Traveller subscriptions.

Offer only valid as of 4 March 2019 for Orange customers who own a compatible Apple or Android smartphone.  The use of mobile data coupled with the use of the Lookout Premium service is deducted from the data volume included in your subscription.

Are you lost?

This page is dedicated to companies. If you are a residential customer, please go to the Orange site destined to residentials.


Orange voor particulieren Orange pour particuliers


Answer not found? Please contact us

In Belgium

From an Orange phone

5995Numero gratuit

From another phone

0800 95 96 2local rate

In roaming

For all phones

+32 2 745 95 00local rate

Administrative questions

From Monday to Saturday: 8am › 8pm


Technical questions

From Monday to Sunday: 8am › 8pm