How does it work? What are Wi-Fi calls?
Calling over Wi-Fi is an advanced communication technology that allows voice calls to be made via a Wi-Fi network instead of the traditional mobile network. In the telecom world, calling over Wi-Fi is also known by the abbreviation VoWiFi, which stands for Voice over Wi-Fi.
Simple
You don’t need a special app to enjoy this feature; just activate it in your device settings.
Automatic
Your smartphone automatically searches for the strongest network for calls, whether it’s the Wi-Fi network or Orange's mobile network.
Comfortable
Call anywhere in Belgium with your smartphone via Wi-Fi, even if you don’t receive a 2G or 4G signal.
No Extra Costs
You pay no more than you would for a normal call, regardless of whether you are calling via Wi-Fi or the mobile network. A call via Wi-Fi is handled just like a call on Orange's mobile network.
Getting Started What do you need to call via Wi-Fi?
Requirements
To call via Wi-Fi, you don’t need a specific app, but you do need the following:
- An Orange tariff plan with 4G
- A reliable Wi-Fi network
- A compatible smartphone that supports VoWiFi.
Compatible Devices
The vast majority of smartphones released since 2017 support this type of call.
How to Activate Wi-Fi Calls?
On Android
If your smartphone is compatible, Wi-Fi calls may already be configured. If not, it’s best to install the latest update and then go to Phone > Call settings > Calling via Wi-Fi and press ON.
On iPhone
If your smartphone is compatible and up-to-date, go to Settings > Cellular > Wi-Fi Calls on this iPhone > ON.
Availability VoWiFi as an Indoor Coverage Solution
More and more homes and office buildings are insulated according to the latest insulation standards. In such highly insulated buildings, the principle of the Faraday cage often occurs: electromagnetic signals from the mobile network are disrupted by the dense insulation material.
VoWiFi is the ideal, accessible solution to improve indoor coverage in these cases, both for remote workers and businesses.
Remote workers can provide mobile coverage in their home office and other areas of their home thanks to the WiFi Comfort option
Businesses with limited surface or smaller branches can provide mobile coverage over 200 m² through Wi-Fi calling, thanks to Connected Business combined with an Orange mesh Wi-Fi solution.
Larger companies can set up tunneling between their Wi-Fi stations, allowing for a seamless connection throughout the building. For more information, please contact your account manager.
Frequently Asked Questions Do you have a question?
This allows multiple VoWiFi calls to occur simultaneously without overloading the Wi-Fi network.