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Cloud telephony Your business phone system, in the cloud

Manage all your business communications — fixed and mobile — from one cloud-based solution. Stay connected from the office, from home or on the go.

Why choose Cloud Telephony? Built for modern businesses

Stay reachable

Keep your teams reachable wherever they work, on any device.

Mobile integration

Use one business number across your desk phone, softphone and mobile with Fixed-Mobile Unification.

Built to scale

Add users and adapt your configuration as your business evolves.

Sovereign cloud solution

No hardware to buy. Predictable costs. Hosted in a Belgian data center.

Our offers The right solution for your business

Lower costs. Greater control. Choose a package that meets your needs today and scales with your business tomorrow.

For growing teams
Up to 30 users
  • All-in-one packages

    For 3, 10, 15, 20, 25 or 30 users

  • Unlimited calls, including selected international destinations*

  • Mobile integration

  • Unified Communications features, including a softphone and mobile app

  • Compatible with any business internet connection, including Orange Business Connected Internet

0800 35 278
For complex organizations
30 users or more
  • All-in price per user

    Scale up or down as your needs evolve

  • A call package tailored to your needs

  • Mobile integration

  • Unified Communications features, including a softphone and mobile app

  • Compatible with any business internet connection, including Orange Business Connected Internet

  • Standard reporting

  • Available options:

  • Advanced reporting

  • CRM Connect

  • Microsoft Teams Integration

  • Call Agent

  • International numbers

Reporting that works for you

  • Standard reporting: Spot missed calls, monitor team activity and improve your communications — with no additional setup.

  • Advanced reporting: Create tailored reports, schedule automatic delivery and identify trends with heatmaps and live dashboards. Get the insights you need to make faster, smarter decisions.

Download the reporting leaflet

CRM Connect. Answer smarter. Log faster. Route calls better.

Connect Cloud Telephony to your CRM and automatically log every call: who called, call duration, actions taken and next steps. No manual entry. No missed follow-ups.

  • Automatic call logging

  • A complete customer interaction history

  • Always up to date, with no manual input

Communicate clearly. Work efficiently.

Voicemail and messages

Keep voicemails and messages in one place, so your teams can respond faster and nothing gets overlooked. 

Interactive voice menus and call queues

Guide callers to the right person and manage high call volumes without overloading your teams.

Call recording

Record selected calls whenever needed and receive the audio directly in your inbox.

Seamless collaboration

With Microsoft Teams integration, availability status automatically syncs between Teams and Cloud Telephony. Share files, chat instantly and set up conference calls with ease.

Smart Call Routing

Route and transfer calls to the right person without delay. Group numbers let incoming calls reach multiple employees, so your customers can reach your team more easily.

Work from anywhere

Make, receive and manage calls from any device — on your computer with the softphone or on the move with the mobile app.

Video Discover Cloud Telephony in 2 minutes

No complex installation. No costly hardware. Just a flexible solution designed around the way your teams work today.

Why combining with Connected Internet ?

For the best experience, combine Cloud Telephony with Orange Business Connected Internet. Benefit from end-to-end quality monitoring and 4G backup for both your internet connection and VoIP traffic.

Articles More news to our Cloud Telephony

News

Cloud Telephony: telephony that grows with your business

With Cloud Telephony, Orange Business offers flexible telephony for mid-sized and large organisations.

News

Cloud Telephony for customer-focused contact

Go beyond simple availability. Cloud Telephony helps make every customer interaction smoother and more efficient.

News

Integrate Microsoft Teams and streamline communication

In a hybrid work environment, seamless communication matters. Combine Cloud Telephony with Microsoft Teams to work more efficiently across your organisation.

Useful information

Have a question? We have the answers.

    Yes. Cloud Telephony works with any internet connection, so you do not need to choose Orange Business Connected Internet. For the best experience, however, Connected Internet provides end-to-end quality monitoring and 4G backup.

    Orange provides certified desk phones. You can also make and receive calls using the softphone on your PC or the mobile app.

    Cloud Telephony is straightforward to install alongside your existing infrastructure. Before installation, our technician will review the desired configuration with you. Your numbers are transferred only once the new system has been tested and is operational, helping to keep your business reachable throughout the transition.

    Yes. Microsoft Teams integration and CRM Connect are available as optional extras.

    Interested Contact us

    Ready to move your business telephony to the cloud?

    Looking for the benefits of a virtual switchboard? Our experts are here to help you discover what Cloud Telephony can do for your business.

    Complete the contact form and we’ll get back to you shortly to answer your questions and discuss your needs.

    Call us on 0800 35 278

    List of countries with unlimited calls

    The “unlimited calls” tariff plan includes unlimited calls to landlines in Belgium (excluding premium and special numbers (0900, 070, etc.). 

    It also includes 2,400 minutes to mobile numbers in Belgium and to landline and mobile numbers in : Andorra, Australia, Bulgaria, Canada, Cyprus, Denmark, Germany, Estonia, the Faroe Islands, Finland, France, Greece, Hungary, Ireland, Iceland, Israel, Italy, Japan, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Morocco, Monaco, the Netherlands, Norway, Austria, Palestine, Poland, Portugal, Romania, Russia, San Marino, Slovenia, Slovakia, Spain, Taiwan, the Czech Republic, Turkey, the United Kingdom, the United States, Sweden and Switzerland.  (*: to landlines only). 

    The unlimited calling bundle is valid for normal personal and professional use (even intensive use). 

    Orange reserves the right to restrict the provision of the service, to suspend and/or terminate your contract, and/or to take any other measures deemed appropriate or necessary.

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