Watching TV via an analogue signal on the Telenet cable network will soon no longer be possible.
What is an analogue signal?
An analogue signal, unlike a digital signal, is only transmitted via a cable directly connected to the TV. This is an old-fashioned way of broadcasting and does not require any extra accessories such as a set-up box/decoder. You get access to a limited number of free TV channels.
What is going to change?
Telenet has decided to phase out the analogue signal on its network. This means that analogue TV channels will be permanently switched off.
What does this mean for Orange customers?
For the Shape & Fix offer, Orange uses the Telenet cable network in Flanders and in certain municipalities in Brussels*. As an Orange customer, you may therefore be affected by this interruption, as Telenet owns the cable networks in your region.
Schaarbeek, Etterbeek, Ganshoren, Jette, Koekelberg, Sint-Agatha-Berchem, Vorst, Brussel, Laken, Anderlecht, Sint-Jans-Molenbeek, Watermaal-Bosvoorde, Sint-Lambrechts-Woluwe, Sint-Joost-ten-Node
Analogue TV
Am I impacted?
1 Are you a Shape & Fix + TV customer via the Telenet network?
2 Do you have TV sets in several rooms in your home?
3 Is one of these TV sets connected directly to the wall socket without using an Orange decoder?
If yes is the answer to all the above questions, then the information below will be useful to you.
If no is the answer to the above questions then there is no impact for you.
How can I continue to watch my favourite TV channels on a TV set that is not connected to an Orange decoder?
Option 1
To continue watching your favourite TV channels in all rooms, you can also install an additional decoder. For Orange, you can install up to 4 decoders in your home.
Option 2
Download the Orange TV app on your smartphone or tablet. By connecting a Chromecast to your TV set, for which you do not have a decoder, you can use this TV set to access all the TV channels available in the Orange TV app. The Chromecast is currently in promotion at Orange.
Option 3
In order to continue watching your favourite TV channels, a change in the configuration of your TV set is required.You can find more details here
.When will the analogue TV signal be switched off?
The definitive discontinuation of the analogue TV signal will start in 2021. The switch-off will take place on 16/02/2021 for the cities of Sint-Niklaas and Dendermonde and on 23/02/2021 for the cities of Lochristi and Beringen.
Do you have any further questions?
Visit the Telenet website created especially for the closure
Call our customer service on the free number 5995
