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Enterprise Messaging Your omnichannel communication

Orange Enterprise Messaging enables you to interact with your clients through various communication channels from one single integrated location.

Orange Enterprise Messaging Communicate with your clients on their preferred channels

Communicate efficiently using Enterprise Messaging, a professional solution that enables you to send text, WhatsApp and voice messages, or to use AI from a dedicated platform or directly from your business applications.

Orange Enterprise Messaging integrates more than 30 messaging channels and ensures transparent communication between your personnel and clients from various industries.

Send appointment reminders or rotas to your teams and use two-factor authentication to ensure secure online transactions. All this with tracking and reporting functionalities and tailor-made modules that meet all your organisation’s requirements.

IA Conversation

Text messages

E-mail

Voice messages

WhatsApp for Business

3 reasons for choosing Enterprise Messaging :

  • Easy integration

    Send programmed messages via our web platform or by integrating our low-code or codeless API.

  • Personalised experience

    Opt for real-time interaction with your clients anywhere and anytime and in any way they wish.

  • Communication

    Our platform is ISO 27001:2013-certified.

Solution chatbot Artificial Intelligence assisted conversation

Our AI-trained chatbots have the intelligence to understand the intention and the needs of the users and to provide them with quick replies.

Simulation of a conversation with an artificial intelligence on a mobile device. Simulation of a conversation with an artificial intelligence on a mobile device.

Gain new prospective clients or optimise your customer service

Our solution offers a whole host of possibilities:

  • Unlimited creation

    Build codeless chatbots with sophisticated personalisation methods.

  • Integration on various channels

    Provide end-to-end conversations in more than 60 languages on more than 30 channels.

  • Result monitoring

    Monitor the personalised measurements and the data of each functionality to gain deeper insight.

Messaging Combine our solutions

Communicate directly and efficiently with your target audience through various channels to send the correct information to the correct person and in the appropriate format.

Combine text messages, voice, WhatsApp, conversational AI and e-mails.

Text messages

The messages are opened on average within 3 minutes from receipt.

Support your marketing, operational and security processes with instant and efficient text messages.

WhatsApp Business

Share and receive documents, images, files and web links.

Send reminders, enquiries, confirmations and much more with the use of personalised models.

Voice messages

Implement automated voice message campaigns to communicate with your target audience on any telephone number.

E-mail

Massively improve your interactions by using e-mail-based A2P messaging.

Conversational AI

Improve your customer’s experience by entering into real-time conversations wherever or whenever they need help.

Detailed tariffs Opt for the formula that meets your business requirements

 Easy messagingEnterprise messaging BasicEnterprise messaging PlusEnterprise messaging Ultimate
Target groupA free of charge service included in your mobile subscription to send up to 100 text messages per monthIdeal for low text message volumesIdeal for larger volumes, integration with professional applications or tailor-made solutionsIdeal for larger volumes, integration with professional applications or tailor-made solutions
FunctionalitiesEmail2SMS (link your e-mail to your mobile phone to send text messages directly from your mailbox)WebtoolEnterprise Messaging Basic 

Access to API 
Other communication channels (WhatsApp, e-mail, voice, AI)
Enterprise Messaging Plus 

1 module of your choice (REST API, two-factor authentication, Inbound, StaffMatch or StaffSafe)
Monthly tariffFree of charge€10.00/monthOn demandOn demand
Price/text messageText message tariffs as defined in your tariff plan€00.09/text messageOn demandOn demand
 Try out all the benefits of Email2SMS. Discover Easy MessagingOpt for a professional messaging solution now. Contact your Enterprise Messaging Expert

Would you like to know more?

Explore our products in detail, how our solutions can help your business and your industry, as well as the optional modules and all the various possible channels for your omnichannel communication.

Interested Contact our Enterprise Messaging Expert

Interested in our Orange Enterprise Messaging solutions? Please do not hesitate to contact us!

Contact your account manager now or just take a moment to fill in the contact form. Our specialists will contact you as soon as possible.

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