Simplify your mobile device management

Laptops, tablets, smartphones... Almost every employee in your company uses a mobile device. This also means that each of them is carrying around company data. That calls for meticulous monitoring, but many companies lack the time and staff to do so. Hardware Comfort by Orange provides you with a simple solution.

What is Hardware Comfort?

The user-friendly online portal of Hardware Comfort makes it easy for your employees to manage the mobile fleet. On the dashboard they can:

• order and activate devices and rate plans;
• monitor the status of devices and rate plans in real time (individually for each employee, consolidated for fleet managers);
• request a replacement if a device is stolen or needs repair;
• have a device recycled at the end of its useful life and request a new one;
• receive support from our helpdesk experts, even outside office hours.

In other words, Hardware Comfort is a simple one-stop shop. You can manage all the mobile devices in your company throughout their lifespan, regardless of the brand or operating system.

Budget under control

Hardware Comfort gives a clear overview of all the costs within your mobile fleet. What does this service cost your company? You simply pay a fixed monthly fee per user for all Hardware Comfort services, so you maintain full control of your mobile fleet budget at all times.

Interesting employee benefit

A smartphone budget is becoming a popular option in the cafeteria plans of Belgian companies. Via Hardware Comfort’s online portal, your employees can not only select their own smartphone, they also benefit from optimal support. They are happier and your HR department can devote their time to other tasks. “Hardware Comfort by Orange gives us a valuable competitive advantage on the job market,” says Lukas Scheerlinck, Head of HR for advisory and accountancy firm Baker Tilly Belgium, in this interview.

Improved security and reduced workload

Unfortunately, every smartphone, tablet or laptop is also a gateway for cybercriminals. Hardware Comfort registers all your devices on a single platform, making it easier for your IT department to align updates and security solutions with company guidelines in a transparent and efficient way. Hardware Comfort thus boosts your resistance to cyberattacks, facilitates GDPR compliance and reduces the workload within your IT department.