Unified communication solutions
Our flexible tools for efficient collaboration
It´s no secret that the work world is constantly evolving. Hybrid work environment, digital transformation and multiplication of communication tools are at the heart of this revolution. Want your business to be accompanied in this digital transition? Discover our communication optimisation solutions.
Towards greater flexibility
The trends in terms of evolution of the work world in recent years are clear. Employees require greater flexibility with regard to their workplace, which necessitates a certain adaptability of the communication tools that are used, notably during sharing moments such as meetings
This is also true for your customers, who are in contact with your company via increasing numbers of different channels (by telephone, via chat, e-mail, forms, etc.).
That is why customer-oriented organisations choose an omni-channel approach, which better fosters customer loyalty.
Then how to collaborate and communicate efficiently in this increasingly digitalised work environment?
The number of different points of contact via which a customer interacts with your company
Our 3 types of solutions in detail:
- « All-in-one » telephony solutions hosted and managed directly by Orange
from the basic needs of a telephone exchange to the advanced functions of a call centre
- Integration with MS Teams and your business tools
Dedicated communications management
- Dedicated voice platform (multi-vendor/hosted or on-site)
- Integrated collaboration suite or integration of MS Teams
- Mobile integration and SIP Trunking
- Omni-channel contact centre
- Collaboration tools (Microsoft Teams, Cisco Webex)
- Conference and meeting room equipment (cameras, sound, screens, etc.)
- Content sharing and digitalisation (document digitisation, document flow automation, etc.)
Why choose Orange for your UC&C solution?
Possessing a portfolio of solutions coming from different leading suppliers on the market, we offer you a solution that best corresponds to the needs of your company.
You benefit from the support of a team of certified experts in Telco and UC&C solutions
The optimisation of your UC&C environment goes hand in hand with your connectivity solution. Our approach offers you the best of both worlds.
Want to learn more about the challenges associated with the digital transition of the workplace?
Discover how to transform your company into a digital workplace in complete security while fulfilling the expectations of your employees.
This white paper gives you an overview of the impacts on your company and offers you recommendations for successfully transitioning to the "new work world".Download the white paper
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