What can I do in my customer zone?

You are an employee of a company and pay a part of your invoice

If you are an employee, you can consult and pay your invoices online

 

You are the manager of a business type telecom contract

(Shape, Shape Corporate, Shape&Fix, etc.)

The purpose of the Customer Zone is to make the management of your fleet more accessible and to give you a better overview of your numbers

The various possibilities:

Devices

  • Order devices and virgin SIM cards
  • Repair a device

 

Manage your mobile fleet

  • Activate a new number
  • Suspend, reactivate a number
  • Renew a SIM card (in case of loss or malfunction)
  • Activate or deactivate options of a number
  • Access Mobiline if you are a Mobiline customer
  • Modify the Invoice Split profile of a number (if you are an Invoice Split customer)

 

Analysis of invoices and consumption

  • Consult your last 18 invoices as well as the payment status
  •  As an option, analyse your invoices and your consumption (Business Zone)
  • Request duplicates of older invoices



Are you lost?

This page is dedicated to companies. If you are a residential customer, please go to the Orange site destined to residentials.

 

Orange voor particulieren Orange pour particuliers

 

Answer not found? Please contact us

In Belgium

From an Orange phone

5995Numero gratuit

From another phone

0800 95 96 2local rate


In roaming

For all phones

+32 2 745 95 00local rate

Administrative questions

From Monday to Saturday: 8am › 8pm

 

Technical questions

From Monday to Sunday: 8am › 8pm