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Hulp & Support How best to prepare for my trip abroad?

  • Check if your roaming option is activated.
  • Check if your MMS option is activated.
  • Check if all numbers in your phone book have a country code (for Belgium this is +32 or 0032).
  • Check if you can charge your mobile abroad.

                                             

How can I call to Belgium?

International code - country code for Belgium - number of your contact.

(for Belgium this is +32 or 0032)

How can I call locally?

Just use the number of your contact.

How can I receive calls?

  • Just like in Belgium receiving calls is automatic
  • Every call is billed at the standard rate as indicated above
  • There is no charge if your contact leaves a message on your voicemail

Useful telephone numbers

  • Customer service: +32 2 745 94 97 or +32 2 745 9950
  • Mobile stolen: +32 495 95 95 00
  • International emergency numbers (police, fire brigade, ambulance services): 112