Integrate MS Teams and optimise your communication

23.01.2024

In recent years, Microsoft Teams and cloud telephony have developed into important tools in a hybrid work environment. Combining the two solutions centralises your communications and helps your employees work together more efficiently.

Today, Microsoft Teams is the perfect tool to help businesses boost their productivity. Holding video conferences, organising chats, sharing files and seamlessly working on the same document: you can do it all with a single tool.

Cloud telephony has also become indispensable. Instead of a traditional on-premise or virtual PBX, you and your employees have access to a cloud-based telephony solution that is centrally managed, secured and maintained. You pay a fixed monthly fee and decide whether you need basic switchboard functions or the advanced functions of a contact centre.

 

Integrating Cloud Telephony with MS Teams

Customers who use Cloud Telephony by Orange Belgium can easily combine their telephony with Microsoft Teams, centralising all communication and collaboration channels in a single tool. This makes it easier for your employees to keep a good overview and work more efficiently. Thanks to the integration, they can make and receive calls via the Microsoft Teams interface while retaining access to familiar functions such as chats, video conferences and file sharing. Even the additional Cloud Telephony functions such as voicemail and call transfer can be used in combination with Microsoft Teams.

What’s more, this integration requires no new infrastructure: you keep working from the cloud while paying a fixed monthly fee per user.

 

Would you like to better streamline your communications? Find out all about Cloud Telephony now!

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